Gurulize User Guide for Your Customers
How to Send a Free Message to the Expert After Booking an Appointment?
After logging in, click on the profile icon located in the top-right corner. You can also send a free message to the expert you booked an appointment with by clicking on the Chat icon next to the profile icon. Click on the "Appointments" tab. Then, ...
How to Make an Instant Call?
Click on the 'Get an Appointment' button in the top menu. For a video instant call, select 'Video Chat'; for a phone call, select 'Phone'; or for an audio instant call, select 'Audio'. If the expert is online, the green 'ONLINE' box will be active. ...
How to Book an Appointment on the Platform?
Log in to the platform. Then, click on the "Get an Appointment" or "See Experts" button. Click on the "Get an Appointment" button under the relevant appointment package on the expert's page. On the page that opens, adjust the time zone according to ...
How to Purchase a Credit Package?
Click on the 'Packages' tab in the top menu. Click the 'Purchase' button under the package you wish to purchase. After selecting the credit card payment option, you can enter your card details on the screen that opens to complete your payment.
How to Join an Appointment?
After logging in, click on the profile icon in the top right corner. Click on the 'Appointments' tab. In the list that opens, you can see your appointments. Click the 'Start Meeting' button next to the appointment you wish to join. Click the 'Set' ...
How to Sign Up on the Platform?
Click the 'Sign Up' button in the top right corner of the platform you wish to join. Fill in your name, email address, and password. Read the 'User Agreement' and 'KVKK Clarification Text,' then check the accept boxes. Click the 'Sign Up' button.
How Can I Leave a Comment for an Expert?
You can leave a comment about the expert from whom you received a service and share your experience with other users. Log in to the platform where you had your appointment. Click on the 'Experts' tab from the top menu. Select the expert you wish to ...