How to View Appointments in the Admin Panel?

You can view your active and past appointments in your admin panel and access appointment details.

1. Log in to your admin panel, and click on the Appointments tab in the left menu.
2. You can filter appointments by expert, appointment result, and date.

• Waiting for Approval: Appointments requested by the user that have not yet been approved by the expert.
• Approved: Appointment requests that have been approved by the expert.
• Succeded: Successful past appointments.
• Failed: Past appointments that were unsuccessful.
• Rejected: Rejected appointment requests.
• Cancel (Cash Refund): Cancelled appointments that have been refunded to the user's card.
• Cancel (Credit Refund): Cancelled appointments that have been refunded to the user's profile as credit balance.
• Cancel: Cancelled appointments for which no refund or credit has been issued.
  

1. You can view the history of listed appointments and cancel them.
   
2. You can change the date and time of the appointments.
   
3. You can change the expert for the appointments.
   
4. You can approve the appointments.
   

1. You can review the Appointment Logs, which list the action log related to completed appointments.
   

• Related Articles

• How Can I View the Report of My Sessions?

  You can access reports of all the sessions you have conducted with your users on your platform through your admin panel. Log in to your admin panel. From the left menu, follow the steps: Reports -> Calls. On the page that opens, you can view the ...

• How Can I View the Report of My Appointment and Credit Sales?

  You can view reports of the payments received from your users for appointments and credit sales, as well as failed payments. Log in to your admin panel and open the 'Reports' menu from the left side. Select the 'Credit/Sales' option. On the page that ...

• How Can I View the Report of My Messages?

  You can view the report of the messages exchanged with your users through your platform from your admin panel. Log in to your admin panel. From the left menu, follow the steps: Reporting and Reports -> Messages. On the page that opens, you can filter ...

• How Can I View Customers Who Filled Out the Contact Form?

  You can view the information of individuals who wish to contact you via the contact page on your platform in this section. Log in to your admin panel, and from the left menu, follow the steps: Customers -> Contact Form. On the page that opens, you ...

• How to Set the Time Zone in the Admin Panel?

  To ensure that appointment times work correctly on your calendar, you need to set the time zone in your admin panel according to your country's location. Log in to your admin panel. Follow the steps in the left menu: Settings -> General Settings. On ...