How Can I Manage My Customers?
You can view and manage the users who are registered on your platform through the admin panel.
- Log in to your admin panel, and open the 'Customers' menu from the left side.
- Click on the 'Customers List' option.
- On the page that opens, you can see your existing customers.
- Click the 'Excel' button to download all user information in Excel format to your computer.
- Use the 'Filters' button to filter the customer list by:
- Registration Date: Search based on the date the user registered on your platform.
- Login Date: Search based on the user's last login date.
- Date Range: Define a specific date range for your query.
- User: Search by username, email, or phone number.
- Click on the three-dot icon next to a user to perform actions:
- Edit: Directs you to the page where you can edit the user's information.
- Reports: Directs you to the reports page, where you can view your sessions with the user.
- Comments: Directs you to the comments page, where you can view the user's comments.
- Messages: Directs you to the messages page, where you can view the user's messages.
- Gift Credit: You can add credit balance for the user to use on your platform.
- Password Reset Link: You can send a password reset link if the user forgets their password.
- Ban User: You can block the user's account.
- Ban User with IP: You can completely block the user's IP address.
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